You have this minute where you’re watching the fire and you’re thinking, “If I don’t do anything, this place will burn down and all my anxiety will go away with it.”[to Marcus]
It’s about consistency and being consistent. We can’t operate at a higher level without consistency.
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I think this place could be so different from all the other places we’ve been at. But, in order for that to be true, we need to run things different.[to Carmy]
I think it’s very clear that me trying to fix the restaurant was me trying to fix whatever was happening with my brother.