How nice it is to be so comfortable with someone that you can just sit in silence and not have to talk.
What is the most important thing for a company? Is it the cash flow? Is it the inventory? Nuh-uh. It’s the people. The people. My proudest moment here was not when I increased profits by 17%, or when I cut expenses without losing a single employee. No, no, no, no, no. It was a young Guatamalan guy. First job in the country, barely spoke English. Came to me and said, “Mr. Scott, would you be the godfather of my child?” Wow. Wow. Wow. Didn’t work out in the end. We had to let him go. He sucked.
The clients are looking for money. We’re looking for money. The insurance company’s looking to keep money. It’s always about the money.
Insurance companies make their money by not paying you. I mean, hell, they don’t even want to pay you when they owe it to you.
I just passed up a fortune because I believe in this company’s future and this prick wants to b**ch about time frames? The time is now. Today. This very f*****g minute.
“I cherish the memories of a question my grandson asked me the other day, when he said: ‘Grandpa, were you a hero in the war?’ Grandpa said, “No. But I served in a company of heroes.”[quoting from a letter Mike Ranney wrote to him]